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Red Roof Inn, no OH info?
Posted: Thu Mar 03, 2022 8:53 pm
by Alpha 11
Just called them and they say they have no group rate, and didn't even know of the event. Any ideal what happened?
Re: Red Roof Inn, no OH info?
Posted: Thu Mar 03, 2022 9:06 pm
by Mr. Jays
Alpha 11 wrote:Just called them and they say they have no group rate, and didn't even know of the event. Any ideal what happened?
I have a similar problem. They said to call back before noon and ask to speak to the manager.
Re: Red Roof Inn, no OH info?
Posted: Thu Mar 03, 2022 9:11 pm
by Warshield73
I did my reservation in December and they had no problem with it. But I did call in the morning. Now I had to cancel that reservation two days ago but it was for the group rate.
Re: Red Roof Inn, no OH info?
Posted: Fri Mar 04, 2022 5:43 pm
by AlexM
I just called the Red Roof Inn and everything is OK.
Re: Red Roof Inn, no OH info?
Posted: Sat Mar 05, 2022 12:08 pm
by Alpha 11
Everything did get straiten out, but it was still weird, that the person I talked to did have any info on the OH, and had to talk to someone higher up. Never had that happen in the past.
Re: Red Roof Inn, no OH info?
Posted: Sat Mar 05, 2022 3:42 pm
by Warshield73
Alpha 11 wrote:Everything did get straiten out, but it was still weird, that the person I talked to did have any info on the OH, and had to talk to someone higher up. Never had that happen in the past.
That's strange, I worked the front desk at three different hotels in college and it happened all the time to me. My boss makes an arrangement for a reduced rate for a group and forgets to tell any of the desk clerks or tells one but not the other.
Come to think of it, this kind of lack of communication has happened at EVERY job I ever had.